Wow. Get mentioned by Amber MacArthur and watch your blog traffic skyrocket (the site saw somewhere near 20x the normal amount of traffic the other day). Somehow, I don’t think my link back to her is going to have the same effect on her traffic.

Regarding my iPod Touch issues: I recently reinstalled my MacBook Pro, and then several days later I restored my iPod Touch to factory defaults. Shortly thereafter I noticed that the Mail application was missing from my iPod.

I had forgotten that being an early iPod Touch adopter, I had to purchase the Mail, Maps and Weather apps from Apple back in January (boo!) … and that the software update file got turfed along with all my old data on MacBook Pro when I reinstalled. Note: if you’re planning to do something similar, backup the file in your Library/iTunes/Mobile Applications/ folder. More details can be found here.

In any case, I figured that resyncing the iPod with the MacBook Pro would cause it to re-download the file. Wrong. I ended up having to email Apple Support and ask them to re-issue the upgrade to me so that iTunes could download it again. Not a big deal, but a bit annoying as the “upgrade” is really just a key that unlocks the apps on your iPod.

I did however have the pleasure of dealing with “Sheree” from iTunes Support, who was quick and courteous. You have to love her response to the thank you email I sent after my problem was fixed:

Dear Mike,

You’re very welcome. Nothing makes me happier than to no (sic) that I have pleased my customer. If any assistance is needed in the future please let us no (sic), for here on the iTunes Support team we are always available and ready to assist.

Wow. Whatever they’re putting in the watercooler over at iTunes support must be some good stuff! Thanks again Sheree.